Every time an ink tank or inkjet printer cleans its print head, a small amount of ink is flushed into an absorbent sponge called the waste ink pad. The printer keeps a count of how much ink has gone into it. When the count reaches its limit, many models stop printing and show a "service required" or "ink pad at end of service life" message, often with flashing lights.
Why it matters
The limit exists to stop a soaked pad from leaking ink inside the printer and onto your desk. Simply resetting the counter without dealing with the pad can lead to leaks later.
How it is fixed
- The saturated waste ink pad (or pad set) is replaced with a new one. Some newer models use a user-replaceable maintenance box instead.
- The printer's waste ink counter is reset using the manufacturer's service method.
- The head is cleaned and a test print is checked.
Choosing the right pad or maintenance box
Pads and maintenance boxes are specific to printer series. Search your printer model on Parts Walla, or send us the exact model printed on the front or back of the machine and we will help you choose.
Need the part for this repair?
Search by your model number or ask our team.